Strive not to be a success, but rather to be of value.

Customer-Centric, Solution-Focused and Value-Driven Agile Coach | Product Manager with over 19 years of experience across a variety of complex IT-Digital products and projects in a wide range of industries and business environments.

As a Product Manager, Mazdak is expert in discovering market needs and creating products which users love to work with and customers are happy to buy. Mazdak has demonstrated success in defining product vision, managing roadmaps, devising strategies, defining outcomes, analysing and interpreting business needs, requirements and product solutions, and driving change to address business objectives.

As an Agile Coach, Mazdak has proven record in increasing business’s ROI by making customer delightfulness the main focus. Mazdak is Skilled in transforming organizations and evolves individuals mindset to be more Agile. Mazdak has a deep understanding of enterprise problems and goals, analysing needs and solutions, devising strategies, driving change, and facilitating stakeholder collaboration. Mazdak has a proven record in finding the most creative and effective alternative solutions for complex issues both collaboratively and individually.


Advanced Agile Development 1
CSP Certificate logo
Certified ScrumMaster®
Certified Business Analysis Professional
Mazdak Abtin Business Card


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MY Expertise Area


Business Analysis Planning and Monitoring


Elicitation and Collaboration


Requirements Life Cycle Management


Strategy Analysis


Requirements Analysis and Design Definition


Solution Evaluation

MY Technical Skills

MY Underlying Competencies

Interaction Skills

Facilitation 87%
Leadership and Influencing 81%
Teamwork 88%
Negotiation and Conflict Resolution 90%
Teaching 97%

Behavioural Characteristics

Ethics 86%
Personal Accountability 76%
Trustworthiness 85%
Organization and Time Management 83%
Adaptability 87%

Business Knowledge

Business Acumen 95%
Industry Knowledge 95%
Organization Knowledge 94%
Solution Knowledge 95%
Methodology Knowledge 92%

Analytical Thinking and Problem Solving

Creative Thinking 86%
Decision Making 65%
Learning 82%
Problem Solving 75%
Systems Thinking 80%
Visual Thinking 100%

Communication Skills

Verbal Communication 85%
Non-Verbal Communication 80%
Written Communication 87%
Listening 95%

Professional Value Offered

Derived strategic change and promoted innovative thinking to the product team to ensure continuous improvement, meet and ultimately exceed expectation for three integrated document management SaaS based products.
Mazdak AbtinProduct Manager | Business Process AnalystSazeh Consultants ConsortiumTehran, Iran
Reduced processing time of the document workflow in the ECS application by two thirds by identifying improvement opportunities and defining, assessing and selecting a technical solution to move 85% of paper-based activities online.
Mazdak AbtinProduct Manager | Business Process AnalystSazeh Consultants ConsortiumTehran, Iran
Collaboratively communicate with and engaged 15 stakeholders in seven separated CFS modules as a green filed project by establishing and maintaining effective working relationships, providing facilitation plan the appropriate stakeholder engagement approach and conducting stakeholder analysis
Mazdak AbtinAgile Business AnalystCareer Fit Suit groupMelbourne - Australia
Proactively proposed six different products to enhance SDLC, internal processes and procedures of the company.
Mazdak AbtinBusiness AnalystFrontierSoftwareAustralia | Melbourne
Successfully gathered high-level requirements for the brand new Spanish Payroll product based on ICHRIS.
Mazdak AbtinBusiness AnalystFrontierSoftwareAustralia | Melbourne
Delivered 100% of needed values and aligned all requirements and designs with the business requirements, business goals and objectives of the change by validating the extracted requirements
Mazdak AbtinAgile Business AnalystCareer Fit Suit groupMelbourne - Australia
Established the most appropriate design options by identifying gaps, proposing and delivering two SaaS products (Ticket Tracker System and Bug Tracker System) to meet the IT departments’ requirements, through estimating the potential value and defining the business case for each of them.
Mazdak AbtinProduct Manager | Business Process AnalystKarafarin Bank CompanyTehran, Iran
Supportively formed and led a research and development team of four people in the IT department to systematically identify problems and issues in all SDLC phases and provide best solutions for improving or managing issues.
Mazdak AbtinProduct Manager | Business System AnalystKarafarin Bank Company Tehran, Iran
Reduced the cost of VCS product by 20% by collaborating and consulting with 31 internal and external stakeholders including Project Director, Engineering, and Procurement Managers, Management Contractor, Software Development, Delivery Team and Licensor Companies.
Mazdak AbtinProduct Manager | Business Process AnalystSazeh Consultants ConsortiumTehran, Iran
Successfully delivered four light weighted specifications in order to implement advanced customisation on CHRIS21 and HR21 for the Government of South Australia (GSA) and Police of South Australia (SAPOL).
Mazdak AbtinBusiness AnalystFrontierSoftwareAustralia | Melbourne

MY Techniques

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