Increased consistency of engineering documents and records from 60-90% by providing a digital solution to integrate and centralise four separate local databases.

Proactively proposed six different products to enhance SDLC, internal processes and procedures of the company.

Successfully gathered high-level requirements for the brand new Spanish Payroll product based on ICHRIS.

Derived strategic change and promoted innovative thinking to the product team to ensure continuous improvement, meet and ultimately exceed expectation for three integrated document management SaaS based products.

Successfully managed, developed and delivered 21 small-sized web-based application projects by analysing functional and non-functional requirements, iteration and realise planning; monitoring business analysis and activities and designing, developing and maintaining solutions through all phases of SDLC.

Successfully delivered four light weighted specifications in order to implement advanced customisation on CHRIS21 and HR21 for the Government of South Australia (GSA) and Police of South Australia (SAPOL).

Continuously determined internally restricted factors for the full realisation of improving, enhancing and optimising each project’s document workflow by assessing limitations and validating solutions, while considering policies and procedures, forms, templates and project authorisation guidelines

Successfully transited the organisation to Agile, by leading and coaching Agile adoption projects and contributing to expanding the understanding of agile principles, values and best practices.

Increased stakeholder satisfaction from 50% to 90% by providing practical solutions such as replacing user voting method with credit ranking, optimised built-in search engine and interactive graphical user interface and used IP detection distance method to postcode index method with “USA Geo-” database.